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Privacy Policy for Royal Paws and Purrs

Effective Date: 08/01/2024

At Royal Paws and Purrs, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with us:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Pet’s medical history and health information

b. Non-Personal Information:

  • Device information (IP address, browser type, operating system)

  • Website usage data (pages visited, time spent on site)

c. Payment Information:

  • Payment details when you pay for our services (processed securely through third-party payment providers).

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide mobile veterinary services and manage appointments

  • To communicate with you about your pet’s care and upcoming services

  • To send important service updates and reminders

  • To improve our website and customer experience

  • To comply with legal and regulatory requirements

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information with trusted partners to help provide services, such as:

  • Payment processing providers

  • Pet health databases for medical history tracking

  • IT service providers for secure data storage

We may also disclose your information if required by law or if we believe it is necessary to protect our rights or the safety of others.

4. Data Security

We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our website uses encryption (SSL) to protect sensitive data during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

  • Access and request a copy of your personal data.

  • Correct any inaccurate or incomplete information.

  • Request the deletion of your personal data (subject to legal requirements).

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to improve your browsing experience and collect information about how our website is used. You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: dr.wilsoncox@royalpawsandpurrs.com.

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